Terms & Conditions

1. Acceptance of Terms

By accessing or using Desmo Care's website (desmocare.com) and services, you ("User", "you", or "your") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you and Desmo Care ("Company", "we", "our", or "us"), a medical device manufacturer.

2. Intended Audience

By using this website, you represent that you are:

• A licensed healthcare professional, or
• An authorized distributor or business partner, or
• A professional with legitimate interest in medical device information

3. Medical Device Information Disclaimer

3.1 Product Information

• Product descriptions, specifications, and images are for general information only
• Actual product features, performance characteristics, and packaging may vary
• Product availability varies by country and region
• Always refer to the product labeling and Instructions For Use (IFU) provided with each device

3.2 Professional Use Requirement

All Desmo Care surgical sutures are Class I or Class II medical devices intended for use by trained healthcare professionals only. These products must be used in accordance with:

• Their labeled indications for use
• Current Instructions For Use (IFU)
• Established surgical techniques and protocols
• Applicable professional standards of care

3.3 No Medical Advice

Nothing on this website should be construed as medical advice or as a substitute for consultation with a qualified healthcare provider. Healthcare professionals should use their independent professional judgment when evaluating product information.

4. Use of Services

4.1 Permitted Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms. You may:

• Access product information for professional evaluation
• Download Instructions For Use (IFU) and technical documentation
• Contact us for legitimate business or professional inquiries
• Request product samples or catalogs if you are a qualified professional

4.2 Prohibited Activities

You are expressly prohibited from:

• Using our products without proper training or authorization
• Violating or attempting to violate the security of the website
• Copying, reproducing, or distributing content without authorization
• Using automated systems (bots, scrapers) to access the website
• Providing false information or impersonating healthcare professionals
• Attempting to circumvent geographical or professional access restrictions
• Using product information for purposes other than professional evaluation

5. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, product names, technical documentation, and software, is the property of Desmo Care or its licensors and is protected by international copyright, trademark, and other intellectual property laws.

5.1 Trademarks

"Desmo Care" and all product names (including Desmocryl, Desmolactone, Desmolen, etc.) are trademarks or registered trademarks of Desmo Care. Use of these marks without prior written permission is prohibited.

5.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use this website for its intended professional purposes. This license does not include the right to:

• Modify, copy, or distribute website content
• Use content for commercial purposes without permission
• Remove copyright or proprietary notices

6. Regulatory Compliance and Product Availability

6.1 Regional Variations

Please contact your local Desmo Care representative for information about products available in your area.

6.2 User Compliance Obligations

Users must comply with all applicable local, national, and international regulations governing the purchase, distribution, importation, and use of medical devices, including but not limited to:

• EU Medical Device Regulation (MDR) 2017/745
• FDA regulations (21 CFR) in the United States
• National regulations in respective territories
• Import/export controls and licensing requirements

7. Product Safety and Adverse Event Reporting

7.1 Reporting Obligation

7.2 Contact for Adverse Event Reporting

7.3 Product Recalls

In the event of a product recall or safety alert, Desmo Care will communicate directly with affected customers and regulatory authorities as required by law. Users should ensure contact information is current.

8. Warranty Disclaimers and Limitation of Liability

8.1 Website Disclaimer

THIS WEBSITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement
• Accuracy, completeness, or timeliness of information

8.2 Product Warranties

Product warranties are as stated in the product labeling and accompanying documentation. Desmo Care warrants that products conform to their specifications at the time of shipment when properly stored and handled.

No other warranties, express or implied, are provided beyond those stated in product documentation.

8.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Desmo Care SHALL NOT BE LIABLE FOR:

• Indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or use
• Damages arising from website use or inability to use the website
• Damages resulting from reliance on website information
• Medical outcomes or patient complications (clinical outcomes depend on proper technique, patient factors, and professional judgment)

8.4 Clinical Outcomes

Individual patient outcomes may vary. Performance characteristics described are based on in vitro testing and clinical experience under specific conditions. Desmo Care makes no guarantees regarding clinical outcomes, which depend on:

• Proper surgical technique
• Patient-specific factors
• Professional skill and judgment
• Compliance with Instructions For Use

9. Indemnification

You agree to indemnify, defend, and hold harmless Desmo Care, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use or misuse of the website
• Your violation of these Terms
• Your violation of any laws or regulations
• Improper use of our products
• Infringement of intellectual property rights

10. Privacy and Data Protection

Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using this website, you consent to our data practices as described in the Privacy Policy.

11. Third-Party Links

This website may contain links to third-party websites or resources. These links are provided for convenience only. Desmo Care does not endorse and is not responsible for:

• The content of third-party websites
• The privacy practices of third parties
• Any products or services offered by third parties

12. Export Control and Sanctions

Medical devices may be subject to export control laws and regulations. Users are responsible for compliance with all applicable export controls, trade sanctions, and embargoes. You may not export or re-export products to prohibited countries or entities.

13. Modification of Terms

Desmo Care reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting to this website with a revised "Last updated" date.

Your continued use of the website after changes constitutes acceptance of the modified Terms. We recommend reviewing these Terms periodically.

14. Termination

Desmo Care reserves the right to terminate or suspend your access to the website at any time, without notice, for conduct that we believe:

• Violates these Terms
• Is harmful to other users or to Desmo Care
• Violates applicable laws or regulations
• Poses security or legal risks

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions.

Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction], except where mandatory consumer protection laws require otherwise.

16. Dispute Resolution

In the event of any dispute, claim, or controversy arising from these Terms, the parties agree to first attempt resolution through good-faith negotiations. If negotiations fail, disputes may be resolved through:

• Mediation (if mutually agreed)
• Arbitration (where permitted and agreed)
• Litigation in the appropriate jurisdiction

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Desmo Care regarding use of this website and supersede all prior agreements and understandings.

19. Contact Information

If you have questions about these Terms & Conditions, please contact us: